OUR STORY
Welcome to Bella Ballroom Jewelry! We are a company dedicated to making beautiful, handcrafted, ballroom jewelry and accessories, and to making you feel like the Dance Diva you are!
Based in Chicago, we are professional ballroom dancers that love all aspects of the ballroom dance industry: teaching, social dancing, performing, and competing. We especially love how it makes every person feel joyful and confident. From a night on the town, to dressing up in ballgowns and suits, to putting on stunning, sparkling jewelry and ties, and everything in-between.
That's why, in 2020, we created Bella Ballroom Jewelry and are bringing the Bling to You! We specialize in high quality, yet affordable, social, performance and competition jewelry and accessories for both women and men. Our mission is to make you look and feel your best so you can shine from within, and of course, on the dance floor!
Return & Exchange Policy
At Bella Ballroom Jewelry, we strive for your complete satisfaction with our products. In the event that you receive a defective item, we are happy to assist you with exchanges and returns. Please review our return policy below:
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Defective Items:
If you receive a defective item, please contact our customer service team within 30 days of receiving your order. We will guide you through the return process to ensure a prompt resolution. Defective items are eligible for a refund or exchange.
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Non-Refundable Items:
Please note that shipping costs and service charges are non-refundable. These fees cover the processing, handling, and shipping of your order.
Return Eligibility:
To be eligible for a return or exchange, the item must be in its original condition, unused, and in the original packaging. We reserve the right to deny returns that do not meet these criteria.
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Return Process:
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Contact our customer service team at BellaBallroomJewelry@gmail.com within 30 days of receiving your order to initiate the return process.
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Clearly state the reason for the return and provide relevant details.
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Once approved, securely package the item in its original packaging and include any accessories or documentation.
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Ship the package to the address provided by our customer service team.
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Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria.
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If approved, we will process your refund or exchange accordingly.
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Shipping Costs:
For returns or exchanges, customers are responsible for the shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.
Contact Information:
If you have any questions or concerns regarding our return policy, please feel free to contact us at BellaBallroomJewelry@gmail.com
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Thank you for choosing Bella Ballroom Jewelry. We appreciate your understanding and cooperation in adhering to our return policy.